"Video Snapshots" are Really Attractive...but Help Needed

Help. I need advice regarding the use of "video snapshots," or short video clips within a tour. As many of you know, this is a really effective technique for capturing a whole room or landscape where you can add the dynamic of a dolly or jib to create 3 or 4-second clips that really capture the feel of the subject.  These are simple to do, easy to edit, and are not very time-consuming to upload and organize on Tourbuzz - not much different than stills.  They compliment stills very well and do not seem to interrupt background music MP3 files.

So what's the problem then? The music files and/or narration in the background audio volume reduces by about half when the clip is running.  I don't think the issue relates to file size, since a typical clip is only about 4 seconds and pehaps 2 MB in size. The size is 1280x720 (16:9 aspect) and the bitrate is around 4mbits/sec. (I am far from a video geek, but heard that is about right for things like Youtube). These files are small enough that even my slow XP laptop does not get the little "spinning circle" delay. Does anyone know how to fix this audio issue?  Again, this occurs only when you have added an MP3 track or chosen a song from the Tourbuzz library; it is NOT part of the video file itself (I find it best NOT to make audio part of my MP4, for several organizational resons).

"Video Snapshots" are a great approach. They really liven up a regular virtual tour and add a touch of professionalism and uniqueness your competition probably does not offer.  I really recommend them, but have not mastered the audio.

Comments, guesses and solutions are all very much appreciated!

Thanks and have a great Holiday and Christmas time.


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Hey I found it with Paul's help!  All you need to do is change the audio level for the clip. I did not realize you can change the audio level for each and every still or video clip. 

In my case, stills are set at the default 25% and clips need to be 65% to maintain a nice seamless background sound volume in reality.

Thanks, Paul.


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