Try Video Clips on http://staging.tourbuzz.net

Hi Everyone,

You can now try our new video clips feature on the Demo server.

http://staging.tourbuzz.net

Username is the same as your current username

Password: everyones password is 1234

The tours you create are for demo purposes only and will only be available for a few days! Each video clip is limited to 10M.


To learn more about video file sizes please use these Vimeo resources: http://vimeo.com/help/compression


 We will launch video clips on TourBuzz as soon as we have thoroughly tested the feature on the Demo server. 

Thanks for your help.

Paul

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Replies to This Discussion

Permalink Reply by TourBuzz Support on January 5, 2012 at 10:38am

Ah, yes. Some of the QR viewers put the web page in a tiny space and that would cause the images to be really small.

Permalink Reply by TourBuzz Support on January 4, 2012 at 4:48pm

As for your issue about the iPhone, can you take a screenshot and email it to support? I have not heard or seen any issues with the image layout on iOS.


Thanks,

Alan

Permalink Reply by Mike Yother on January 4, 2012 at 7:46pm

Again, thank youse guys for the progress and I like the term Tactical Video, I'll be using that.

 

I did one on the test server and although my clients like it too, one comment they brought up was how pixelated the video seemed compared to the stills. I noticed it too and also saw it in the demo Paul posted. Is this a function of being on the testing server, too much compression on the clips, or do the export media settings have to be changed from what is used for Vimeo or Youtube (like target/max bitrates, video speed - FPS), or something else?

 

Mike

Permalink Reply by TourBuzz Support on January 5, 2012 at 10:38am

The demo videos I tried worked great. Clearly 720p video will be more pixelated than a 1500x1000 still photo or a 7200x1200 pano. But typically it's less noticeable since it's video.

I have also seen some clips from customers on the staging server that look great. I think the more likely thing is that in order to get under the 10MB limit people are over-compressing their video prior to uploading. We use a really high-quality encoder but of course it depends on the input and the 10MB limit may be really hurting quality.

Which tour ID did you add video to on staging? I will take a look and what I think.

Also, what bitrate and codec were used on the file you actually uploaded?

Alan

Permalink Reply by Mike Yother on January 5, 2012 at 4:42pm

Alan, it was tour # 33940 and here's the url if you need it:  http://staging.tourbuzz.net/public/vtour/display/33940?a=1

and looking closer, I see it came out as 720 x 480p, (h.264), 256 kps, Target bitrate 5.01, Max bitrate 9.58 which explains most of the problem. Guess I've gotta check the output settings closer.

 

Hope this helps,

 

Mike

Permalink Reply by TourBuzz Support on January 5, 2012 at 5:20pm

Oh yeah that would do it. 480p will look blocky when scaled up!

FWIW the # in the 480p / 720p / 1080p refers to the number of horizontal lines, not vertical. It can be particularly confusing since sometimes the width will be 480 or 720!

Permalink Reply by Richard on January 31, 2012 at 1:07am

Hi Paul,

I thought I'd mention a few issues about the video clips feature now available.

1) the sound seems to drop lower when a clip is playing and then ramps back up on the next slide.

2) on a mobile device, such as an iphone, the tour will stop and wait to spawn a youtube or native player instead of playing the tour as is. This one could be tricky to get around. 

Permalink Reply by TourBuzz Support on January 31, 2012 at 1:32am

1) This is called "audio ducking". It reduces the volume of the background track to allow you to hear the audio on the clip. Right now it isn't smart enough to not "duck" if there's no audio. We plan on fixing this in the near future.

2) The mobile devices are extremely limited with respect to automatic video playing. There isn't much we can do about this, though we will continue to monitor for ways around these limitations.

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