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Started by Jacquie Hebert in TourBuzz Fellow May 29.

Personalizing appointment confirmation email? 6 Replies

Started by Bill Collins in TourBuzz System. Last reply by Chad Jones Mar 25.


A community for professional real estate and virtual tour photographers to discuss the latest news, tips, and business concerns.



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Blog Posts

Tourbuzz Service Update: Improved Calendaring

Tourbuzz is pleased to announced that we have improved the calendar integration with Tourbuzz.

The new organization of the "My Schedule" page makes it much easier to manage logistics for large teams of photographers. 

To access the new scheduling page, simply click on "My Schedule" under the Tourbuzz logo. …

Tourbuzz Scheduling Page


Posted by TourBuzz Support on August 20, 2015 at 2:30pm

Tourbuzz Service Update: Print Quality Images Retained for a Year

Tourbuzz is now keeping print quality images for one year from the date the tour is published. 

This means that all photos uploaded after April 15, 2015 will now be stored for a year. …

Posted by TourBuzz Support on August 19, 2015 at 4:30pm

Tourbuzz Service Update: Easier Media IDs

With many of our customers providing additional services, like custom flyers, there's a need for agents to be able to quickly communicate a list of which images they want to be used on their flyers. Previously, this could be a complicated issue since there was no ID number for each image that never changed. Customers told us that they are spending a lot of time having to work around this fact, and that mistakes are made due to the lack of un-changing ID numbers. 

To solve this…


Posted by TourBuzz Support on August 12, 2015 at 3:30pm

Tourbuzz Service Update: Email Delivery Failure notifications and improved audio ducking

Email Delivery Failure Notifications

Providing great customer service is a key to the success of any photographer's business, and today we have a new feature that will alert you to any failures in email delivery within moments of the error. This will allow you to instantly know anytime our system was unable to successfully deliver an email to your clients. 

Common causes of delivery issues include email addresses with typos, full mailboxes, spam complaints,…


Posted by TourBuzz Support on May 12, 2015 at 11:20am

TourBuzz Service Update: Winter/Spring 2015

We've been busy adding new features and releasing a ton of bug fixes over the last few months. Here is a quick list of what’s new from winter/spring 2015.


  • We auto-detect MatterPort links in "customLink1" field and automatically play the MatterPort tour first.…

Posted by TourBuzz Support on March 11, 2015 at 12:30pm — 1 Comment



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