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TourBuzz Support posted blog posts
Aug 20
Profile IconJim Kopcho, Mukesh Barmeda and Tommie Milacci joined Tourbuzz
Aug 17
TourBuzz Support posted a blog post

Tourbuzz Service Update: Easier Media IDs

With many of our customers providing additional services, like custom flyers, there's a need for agents to be able to quickly communicate a list of which images they want to be used on their flyers. Previously, this could be a complicated issue since there was no ID number for each image that never changed. Customers told us that they are spending a lot of time having to work around this fact, and that mistakes are made due to the lack of un-changing ID numbers. To solve this problem, we have…See More
Aug 12
Mike O'Neill posted a status
"How's the best way sending work back & forth between myself & my assistant from LR, so that the processing that's done stays with the image?"
Aug 1
Mark is now a member of Tourbuzz
Jul 31
Michael Basch commented on Michael Basch's photo
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Virtual Access Tours Photography

"Hey there Kenny Sorry for the time delay in getting back to you.  As far as answering your questions, we've tried every which way to charge fairly for our services.  Unfortunately, with such a low investment entry point, everyone that…"
Jul 10
Peter Slupski left a comment for Kenny Siebenhar
"Prices vary, depending on the job and where it is. Shoot takes about 45 minutes, processing about 90 minutes, for 24 photos."
Jul 8
Kenny Siebenhar updated their profile
Jul 8

Forum

CNAME re MLS

Started by Jacquie Hebert in TourBuzz Fellow May 29.

Personalizing appointment confirmation email? 6 Replies

Started by Bill Collins in TourBuzz System. Last reply by Chad Jones Mar 25.

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Blog Posts

Tourbuzz Service Update: Improved Calendaring



We are pleased to announced that we have improved the calendar integration with Tourbuzz.



The new scheduling page will help owners keep track of their photographer’s schedules using the “My Schedule” option on Tourbuzz



To access the new scheduling page, click on My Schedule and on the right below filters, click on > try the new tour scheduling page (beta version)



Updates to the page:…



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Posted by TourBuzz Support on August 20, 2015 at 2:30pm

Tourbuzz Service Update: Print Quality Images Retained for a Year

Tourbuzz is now keeping print quality images for one year from the date the tour is published. 

This means that all photos uploaded after April 15, 2015 will now be stored for a year. …
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Posted by TourBuzz Support on August 19, 2015 at 4:30pm

Tourbuzz Service Update: Easier Media IDs

With many of our customers providing additional services, like custom flyers, there's a need for agents to be able to quickly communicate a list of which images they want to be used on their flyers. Previously, this could be a complicated issue since there was no ID number for each image that never changed. Customers told us that they are spending a lot of time having to work around this fact, and that mistakes are made due to the lack of un-changing ID numbers. 

To solve this…

Continue

Posted by TourBuzz Support on August 12, 2015 at 3:30pm

Tourbuzz Service Update: Email Delivery Failure notifications and improved audio ducking

Email Delivery Failure Notifications

Providing great customer service is a key to the success of any photographer's business, and today we have a new feature that will alert you to any failures in email delivery within moments of the error. This will allow you to instantly know anytime our system was unable to successfully deliver an email to your clients. 



Common causes of delivery issues include email addresses with typos, full mailboxes, spam complaints,…

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Posted by TourBuzz Support on May 12, 2015 at 11:20am

TourBuzz Service Update: Winter/Spring 2015

We've been busy adding new features and releasing a ton of bug fixes over the last few months. Here is a quick list of what’s new from winter/spring 2015.

New:

  • We auto-detect MatterPort links in "customLink1" field and automatically play the MatterPort tour first.…
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Posted by TourBuzz Support on March 11, 2015 at 12:30pm — 1 Comment

 
 
 

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